Canoe & Kayak Rental FAQ'S
Do you really have new boats every year?
Yes, we're proud of our business and the quality of the boats & gear we rent each season, and our customers really appreciate the vastly superior gear, convenience and expertise we provide Do we pick up Boat Rentals at Frontenac Outfitters or at Frontenac Park?
Canoe & kayak rentals are picked up at Frontenac Outfitters where paddling gear is properly fitted, paperwork is completed and payment is taken before proceeding the short 2- km's to Frontenac Provincial Park's Trail Centre
How do we get rental boats to Frontenac Park?
Using our ‘FREE' tie down system we load rental boat(s) onto your vehicle. It's fast and safe (for your car & our boats) and only takes a couple of minutes. This easy process enables you to choose your put-in and take-out points and your tripping time frame
What if we have to get 2 Boats to Big Salmon Lake Launch?
Make 2 trips- pick your 1st boat up with us and proceed to the Park's Trail Centre, leave someone there to register for the group, while the group continues to the Salmon Lake Launch Site (SLLS). Drop the 1st boat, return to us to pick up your 2nd boat, then stop at the Park Trail Centre to pickup the person who registered, then proceed to the (SLLS) to begin your trip
Can Frontenac Outfitters deliver Boats to Frontenac Park for us?
YES, deliveries of 4- or more rental units (with advance reservations) are delivered ‘FREE' of charge to Frontenac Park's main tripping areas: Big Salmon Lake Boat Launch, South Otter Lake Boat Launch (near the Trail Centre), Desert Lake Resort and Mitchell Creek. Delivery charge for 3- boats or less is $40.00
Deliveries to other launching areas such as the Kingsford Dam and the Devil's Lake Boat Launch can be delivered for a pre-negotiated fee and at our cost and discretion Is Friday to Sunday a 2 or 3-Day Rental?
We rent by the "Calendar Day" using common sense:
I.E. if your reservation is for 9 am on Friday- it's a 3-day reservation, but if your reservation is for 3:30 pm or later- it's a 2-day rental. One last thing; if we reserve a boat for you, then you're responsible for that rental period, regardless of when you actually arrive, as we must hold the rental for you
Can we stay out for an extra day and pay upon our return?
NO a firm return date is required as it helps to ensure your safety. It also enables us to take other reservations based on your registered return date
Can we take our rental other places?
Sure you can, just remember flatwater only… we do 'NOT' rent for Whitewater conditions How many people can we put in a canoe?
It depends on variables such as; weather conditions, trip length and most importantly your paddling skills. Our 16 & 16.5 ft. rental canoes are designed to comfortably carry two paddlers & gear for a week. Optimum canoe load capacity is 650 lbs, which still retains 6- inches of free board for safety
What about damages... who's responsible?
That would be you! Everyone over the age of 18- years of age must sign a liability wavier and release form, which clearly and legally states; you the renter(s) are 100% responsible for our boats and gear, as well as your own safety. Open-end and customer signed damage deposit(s) are taken before rentals leave our property
Do people ever get charged for damages?
Do fish swim? Sure they do... but not often as every customer is "schooled" on how to properly use & respect our boats and paddling gear before leaving. Damages charged are normally cases of complete neglect... Oh but the stories we can tell! How do we avoid rental damages?
Most damages occur when novice paddlers do two things: i) when customers ‘drag our boats’ in or out of the water OR; ii) when boats are 'left in or partially in the water' to repeatedly bump against rocks
Accordingly ’ALL’ customers are educated Re: Correct Canoe & Kayak Procedures prior to leaving with a rental, thus damages are avoided 99.9% of the time! Where do we find information on Frontenac Provincial Park?
Just go to our Tutorial section, scroll down until you find the heading Frontenac Provincial Park
We trust this information has helped answer some potential tripping questions. Enjoy your adventure!
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