Exceptional Guidance, Expertise, & Customer Service - since 1984 Frontenac Outfitters Canoe and Kayak Centre Ontario's On-Water Paddlesports Centre Free test paddling 6 days a week
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Kayak, Canoe & SUP Rentals

Rental Boat – Frequently Asked Questions

 

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Do you really have new boats every year?
Yes, we’re proud of our business and the quality of the boats & gear we rent each season, and our customers really appreciate the vastly superior gear, convenience and expertise we provide.

Do we pick up Boat Rentals at Frontenac Outfitters or at Frontenac Park?
Canoe & kayak rentals are picked up at Frontenac Outfitters where paddling gear is properly fitted, paperwork is completed and payment is taken before proceeding the short 1- minute drive to Frontenac Provincial Park’s Trail Centre.

How do we get rental boats to Frontenac Park?
Most people use our ‘FREE’ strap & block carry system to load rental boat(s) onto your vehicle. Our expert staff will show you how to efficiently and safely transport our boat(s), and it only takes a couple of minutes. This easy process enables you to choose your put-in and take-out points and your tripping time frame.

How do we get 2- Boats to Big Salmon Lake Launch?
Make 2 trips- pick your 1st boat and proceed to the Park’s Trail Centre. Leave someone there to register the group, while the group continues to the Salmon Lake Launch Site (SLLS). Drop off the 1st boat, pick up your 2nd boat, then stop at the Park Trail Centre to pickup the person who registered and then proceed to the (SLLS) to begin your trip.

Can Frontenac Outfitters deliver Boats to Frontenac Park for us?
YES, deliveries of 4- or more rental units (with advance reservations & 1 payment) are delivered ‘FREE’ of charge to Frontenac Park’s main tripping areas. Delivery & pick up charge for 3- boats or less is $40.00

Is Friday to Sunday considered a 2 or 3-Day Rental?
We rent by the “Calendar Day” using common sense:
I.E. if your reservation is for 9 am on Friday- it’s a 3-day reservation, but if your reservation is for 3:30 pm or later- it’s a 2-day rental.

One last thing; if we reserve a boat for you, then you’re responsible for that rental period, regardless of when you actually arrive, as we must HOLD the rental for you.

Can we stay out for an extra day and pay upon our return?
‘NO’ a firm return date is required as it helps to ensure your safety. It also enables us to take other reservations based on your registered return date.

Can we take our rental other places?
Sure, just remember flatwater only… we do ‘NOT’ rent for Whitewater conditions!

How many people can we put in a canoe?
We love this question. It depends on variables such as; weather conditions, trip length,the total carry weight and most importantly your paddling skills. Our 16 & 16/6 and 17 ft. rental canoes are designed to comfortably carry two paddlers & gear for a week.

Note: Optimum load capacity for a 16′ Canoe is about 650- lbs, which still retains 6- inches of free board for safety reasons.

What about damages… who’s responsible?
That would be you! Everyone over 18- years of age must sign a liability wavier and release form, which clearly and legally states; you the renter(s) are 100% responsible for our boats and gear, as well as your own safety. Open-end and customer signed damage deposit(s) are taken before rentals ever leave our property.

Do people ever get charged for damages?
Do fish swim? Of course… but not often as every customer is “schooled” on how to properly use & respect our boats and paddling gear before leaving. Damages charged are normally cases of complete neglect… Oh but the stories we can tell!

How can we avoid rental damages?
Thanks for asking. It’s easy, most damages occur when novice paddlers do 2- things incorrectly:

i) when customers ‘drag our boats’ in or out of the water

AND

ii) when boats are ‘left in or partially in the water‘ to repeatedly bump against rocks

Accordingly ’ALL’ customers are educated Re: Correct Canoe, Kayak  & Paddle Board Rental Procedures prior to leaving with a rental, thus damages are avoided 99.9% of the time!

Can we Buy a Frontenac Outfitters rental canoe, kayak or SUP?
You bet, we sell um all on a 1st spoken for basis… and yep they go really fast!

Where can we find more detailed info. on Frontenac Provincial Park?
Just go to our Tutorial section, scroll down until you find the heading Frontenac Provincial Park, or simply call us @ 1.613.376.6220 as we’re happy to help plan your adventure.


We trust this information has helped answer some potential tripping questions.
Please Be Safe & Enjoy Your Adventure With Us!